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July 2019

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Canyon – Great bike, great price, but man the business is inept

I have a Canyon Aeroad, or maybe had… Perhaps this is an esoteric question better left unaddressed. After all, if you destroy your bike, is it still a bike? Or just a collection of bike parts, using a strange carbon fiber hanging/storage mechanism? Not that it really matters, because the point of this post is to highlight the experience I had with Canyon USA’s customer service, it got complicated… First off, have…

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