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Canyon Aeroad

News

Canyon Aeroad Handlebar Saga Coming to An End

Remember the whole Aeroad handlebar breaking problem that was supposed to be sorted in July? Looks like it’s actually getting resolved now, as we near the end of November. A friend of mine has one of their SLX bikes, and just received the email below. Oddly none of the DIY/LBS options are on the table, and he’ll have to package up the whole bike (yeah, wheels too?) and ship it to California…

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News

Canyon Backpedals, er… Clarifies Aeroad Handlebar Policy

There are two important changes, er… clarifications, between what was originally stated, and what’s communicated in this Cycling Tips exclusive with Canyon. And I think they are both welcome, and critical improvements in the way they will handle the situation. Definitely a massive shift for the better. 1) Installation flexibility: “Right now, we are thinking about three different offerings: offering number one — I’m not sure from a legal point — but…

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Blog Featured

Why Canyon? Why make it worse?

I’m generally pro-Canyon. I have a 2018 Aeroad, and it’s a great bike. I’ve had no issues with the bike that weren’t my own making. The story with the 2021 Canyon Aeroad, on the other hand, hasn’t been as peachy. First there was the self-destroying seat post, then there was the integrated handlebar that falls apart. I totally understand why they issued a stop-ride order afterwards, broken handlebars are not something to…

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Blog

Dipping a toe into the Canyon seat post debacle

Canyon messed up. Clearly, no doubt, they messed up. I’m going to assume everyone is familiar with the new Aeroad’s issue; if not, go read up, we’ll wait. The root problem is that they tried to get too clever with the seat post design on the new Aeroad. It fits too tight at the back for the amount of flex that the design allows, and a non-load bearing part of the seat…

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News

Lots of neat there

I was traveling yesterday so I missed Canyon’s unveiling of the 2021 Aeroad. Having resolved that just now, I have to say that there’s a lot of clever engineering going on there; especially with the 3-peice cockpit. Although, they still don’t have an option that works for me; with my 130mm x 38mm setup. I do worry that they got a little too clever with the seatpost though, because while it looks…

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News

All turned around

I suspect that Cycling Tips draws the wrong conclusion from the dataset provided by Strava. This could be because it’s not as catchy a headline, or that nuance is hard. Either way, I think the real output of the data they analyzed should be “which bikes do faster riders prefer” instead of “The top 20 fastest road bikes”… It’s also interesting that the Canyon Aeroad is top of their list, and I…

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Blog

Canyon – Great bike, great price, but man the business is inept

I have a Canyon Aeroad, or maybe had… Perhaps this is an esoteric question better left unaddressed. After all, if you destroy your bike, is it still a bike? Or just a collection of bike parts, using a strange carbon fiber hanging/storage mechanism? Not that it really matters, because the point of this post is to highlight the experience I had with Canyon USA’s customer service, it got complicated… First off, have…

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